BUSINESS PERFORMANCE OF TUMAKURU GRAIN MERCHANTS CO-OPERATIVE BANK LIMITED IN TUMAKURU DISTRICT
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Date
2018-11-02
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UNIVERSITY OF AGRICULTURAL SCIENCES GKVK, BENGALURU
Abstract
The study was conducted on Business Performance of Tumakuru Grain Merchants Cooperative Bank (TGMC Bank) Limited in Tumakuru District. TGMC Bank is working
with its headquarters at Tumakuru, The main objective of the study was analysing the
performance of Tumakuru Grain Merchants Co-operative Bank Limited in Tumakuru
district, to study the satisfaction level of the members of the bank and to study the
problems faced by the employees and members of the bank. For the study, primary data
was collected from 20 employees and 50 members of the bank, secondary data was
collected from the Annual Reports of TGMC Bank regarding the financial performance
for a period of five years (2013-14 to 2016-17). Percentages, Financial ratio analysis,
Measure of central tendency and Garrett’s ranking technique were used for analysing
the data. The growth in the number of branches, membership and numbers of employees
in the bank were increased gradually. The net profit of the bank was increased from Rs.
105.79 Cr to Rs. 211.09 Cr. during the year 2012-13 and 2016-17. 80 per cent of
members very happy and satisfied with quality of the services provided by the bank.
Heavy work load in the bank was main problem facing by the employees of the bank.
low availability of parking place near the bank branches was the main problem faced
by the members of the bank. The bank is suggested to implement the core banking
solutions and automated teller machines to manage the work with existing staff.