PRODUCT AND BRAND ASSORTMENT-A STUDY OF CONSUMER PREFERENCE FOR RETAIL OUTLETS IN BANGALORE CITY

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Date
40377
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University of Agricultural Sciences GKVK, Bangalore
Abstract
The Indian Retail Sector is estimated to grow to US$ 590 billion by 2011. Food and grocery is the second-largest segment of the retail industry and is likely to grow to US$ 400 billion by 2025. Product and brand assortment is a central yet complex issue for retailers. An attempt has been made to document the availability of different brands of major food products in organized retail outlets in Bangalore and to analyse the consumers store preference as influenced by brand availability. The study also attempts to analyse the factors influencing display of food brands. The study is based on the primary data collected from 5 retailers and 20 customers from each of those retail outlets. Tabular analysis and Garrett Ranking technique were employed for the study. There were total 195 brands available in the entire food product categories studied of which only 22 brands were common in all the 5 stores surveyed. The Big Market stored maximum number of brands in all the food product categories. Women formed majority of the customer base (55%) to the retail outlets. In case of stock out and unavailability, buying only unavailable product or brand from other store was preferred the most. Retailers opined that consumer preference, market leadership of brand, popularity, margin, market potential, inventory ratio, higher sales volume, availability of space and supply of brand were the factors that influence assorting and display of brands in store. Reliance Fresh and Big Market considered market leadership as the most important factor for brand assortment and display. Smart and Aashirwad considered consumer preference as the most important factor. Market potential was considered as the main factor for brand assortment by Namdhari Fresh.
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