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Subject: Home Science × End date: 2013 × Start date: 2013 ×
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    Assessing Organizational Deception in Interpersonal Communication using Information Manipulation Theory (IMT)
    (PAU, 2013) Mittal, Ritu; Randhawa, Varinder
    The study was conducted to test the applicability of Information Manipulation Theory (IMT) in Indian context, prevalence of deception inorganizations and the reasons thereof. Survey design was used to collect information from the faculty of PAU by presenting violated stimulus material measuring four dimensions of message manipulation i.e. quantity, quality, relevance and manner to test the claims of the theory. All the violations were perceived as deceptive. Hence, the study proved that IMT theory is applicable in Indian context. Quality violation was perceived as most deceptive while quantity violation was perceived asleast deceptive form of information manipulation. Prevalence of deception was explored in respect of personal and academic purposes. For both the purposes, quantity violation (2.99) was found to be most widely prevalent followed by relevance (2.70), manner (2.49) and quality (2.48) violation.Overall deception mean (2.67) showed that faculty sometimes violates the information for varied purposes. Quality violation which was perceived as most deceptive was reportedly least prevalent while, quantity violation which was perceived as least deceptive was found to be the most prevalent form of deceptive communication. Reasons for violation were studied under three subheads i.e. personal factors, social factors and organizational factors. Among personal factors pleasing high- ups came out as prominent reason for deception followed by lack of skill, personality and home- work interface. Among social factors, maintaining social relationships emerged as foremost reason followed by unharmonious relationship, history of reciprocity, social undermining and apprehensions about misuse of information. Regarding organizational factors, unhealthy competition came out as foremost reason for deception followed by role conflict, organizational reward system, organizational climate and organization system. Among personal, social and organizational factors, organizational factors (2.79) were reported as the prominent factor followed by personal (2.76) and social factors (2.63). Hence, information manipulation is widel y prevalent even in academic community and the prominent reasons emerged to be rganizational factors. It can therefore, be inferred that organization must take measures to reduce sycophancy, minimize role conflict, streamline reward system and promote healthy work environment for improving overall organizational output and productivity.