Exporters' Perception Towards Quality Inspection by Export Inspection Council of India
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Date
2016
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Publisher
Punjab Agricultural University, Ludhiana
Abstract
The study is conducted for understanding the perception of exporters and EIC certified export
units towards pre shipment inspection and problems faced in PSI. All the EIC certified units
and 50 exporters getting PSI done regularly from EIC were conducted for the study. All the
respondents were surveyed through a non disguised structured questionnaire designed to
understand the perceptions, expectation and satisfaction with PSI. The problems they face in
getting PSI from EIC were also studied .The main findings of the study are that the exporters
and EIC certified units perceive PSI to be beneficial as it improves image of product in the
foreign market and builds trust among importers. Through PSI the respondents get
information about quality standards and any changes in these from time to time . The process
of PSI is perceived to be complicated as the number of documents to be submitted for PSI
are large. The exporters and EIC certified units are satisfied with online registration,
information, technical advisory services provided by EIC. They lack of transparency and
absence of resources are the major problems with the conduct in PSI.
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